The normal starting licence, "TSG Base", is a free Viewer licence
which allows you to view existing TSG datasets. If you would like full functionality then you need to purchase a time block for your licence. Your licence will then give you premium TSG functionality for the duration of the time block, and revert to Viewer functionality once the block’s time period has passed.
(A time block may also be purchased for a licence that already has some Premium time. The purchase will extend the licence’s Premium time period.)
This section describes buying a time block from TSG. You should have TSG installed with a base licence activated before you purchase a time block. Please note that a time purchase is not activated in TSG like a base licence. A Refresh in TSG is all that is needed.
It is possible to log on to the Customer License Portal right after obtaining the TSG Base licence and purchase a time block even before installing TSG. That procedure will not be dealt with here, except to say that the base licence is activated in the usual way and has its Premium time once activated. If there is more than one "TSG Base" licence registered in your name then be careful to buy the time block for the "right" one.
Once purchased for a licence, time cannot be moved to another licence.
Start TSG and bring up the licence dialog from TSGs Help -> Licence menu.
Your web browser will try to open on an area of the TSG online store where time purchases are offered. Before it can get there, it will have you log on with your Customer Licence Portal credentials.
You should see a range of time blocks on offer.
You will be presented with TSG’s EULA.
Your selection will be added to the shopping cart.
You are shown your server registration details and asked to confirm them.
We are closing in on the transaction.
Complete your payment details.
After you confirm the purchase, you will be shown an invoice. The invoice will also be emailed to you. Behind the scenes, the licence server will have adjusted your licence’s expiry date. An updated licence resides on the server. The final step is to bring the updated licence into TSG.
Go back to TSG and bring up the licence dialog if necessary.