If you are an existing TSG™ user you will have noticed we are now using a timed licence system. Premium (TSG-Core) functionality is available through the purchase of time blocks for the free base product, “TSG Base”. We hope this model is better suited to users who may not need 3 year licences but, for example, may only require TSG for a month to complete a project and decide later they need a further week for additional work. Highly flexible and cost effective. All prices are listed in Australian dollars (AUD$) and do not include GST. GST is added to the purchase price at the time of sale and only applies to Australian customers. Purchases are via Visa or MasterCard. (Sorry we do not support any other payment methods at this time.) A licence’s duration starts when the licence is activated.
Please note that all access to the software products is subject to the terms of the End User licence Agreement (EULA). Also of note, we still support those users who have TSG7 dongles however we cannot issue any new dongles. Please visit the installation and licensing guide page to answer any questions you may have concerning the process.
IMPORTANT: TSG8 IS NOT BACKWARD COMPATIBLE WITH EARLIER VERSIONS OF TSG
TSG 7 Pro and Core customers may be eligible for free TSG8-Core time, depending on the expiration date of their TSG 7 licence’s paid maintenance. For this purpose, the purchase of a TSG 7 licence is deemed to include 1 year of maintenance. Please note that the paid maintenance option that existed in previous versions of TSG is no longer applicable in TSG 8, as all licences are now timed and have access to the most recent software.
|Product from/to||Expired between
|TSG™ 7: Pro, Core and HotCore – TSG™ 8||1 year free time||2 years free time||3 years free time|
Example 1: a TSG7 Core licence was purchased in January 2012, then annual maintenance was purchased in January 2013 but not purchased again. This licence’s maintenance end date is January 2014 so it is due 1 year of free TSG8-Core time.
Example 2: A TSG7 Pro licence was purchased in September 2013 and – as is common with TSG7 Pro licenses – annual maintenance was never purchased for it. (Annual renewal of a TSG7 licence is done even if it is not under paid maintenance. Paid maintenance grants access to software updates.) This licence’s maintenance end date is September 2014 so it is due 1 year of free TSG8-Core time. (Unfortunately it just misses the 2-year deal.)
If you have a TSG 7 Pro or Core licence and you believe that it qualifies for some free TSG8-Core time, contact enquiriesTSG@csiro.au with the subject “TSG7 Upgrade” and include your TSG7 licence file (a small text file) as an attachment. If your licence qualifies then here is an outline of the upgrade steps:
Reminder: Downloadable TSG8 Licensing and installation help may be found in the Downloads area.