Local Government Accountability

Our research seeks to understand how and why local government organisations engage with their community, particularly those with barriers to participation. The quality and extent of engagement has significant impacts in identifying constituents’ needs and providing appropriate solutions through the delivery of critical services.

These services should be sustainable and councils accountable to the community via the sustainability reporting cycle. The purpose of this research is to provide a framework and tools for organisations to more effectively engage with stakeholders by understanding what their expectations are and having an appropriate accountability mechanism that addresses social, environmental and financial performance.