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Pulse Surveys

Posted by: Naomi Boughen

February 8, 2018

The results of the June ‘Pulse’ survey are in!

‘Pulse’ surveys are designed to track the issues identified by the ‘Anchor’ survey, and how the community feels about them, over the balance of the next three years. They are monthly and take only about five minutes to complete online.

Download summary report

Download a snapshot of the key monthly results:

June 2018
May 2018
April 2018
March 2018
February 2018

The data is yours – explore it!

Check out our interactive dashboards – the data is updated every month. Use the filters provided to explore the results by town or by a point in time. Learn more

Quick links

Demographic snapshot

The following presents a demographic snapshot for the most recent survey. Click on the dashboard to explore previous surveys.

What you told us…

The dashboard below uses a word cloud to illustrate the top 200 words used by participants to describe the impacts and/or benefits of living alongside Rio Tinto in the Pilbara and articulate any final comments they have for Rio Tinto each month. The size of each word indicates how often a word has been used. Please note, words that do not add useful context, such as ‘Rio Tinto’, ‘RTIO’, ‘company’ and ‘community/ies’ have been excluded, as have other non-descriptive words such as ‘the’, ‘and’, ‘to’. Please also note, that word clouds associated with monthly focus topics are presented separately. Learn more

Impacts & benefits

The dashboard below presents the results of the impact and benefit items that have been asked in all surveys, as well as the items asked in previous ‘Pulse’ surveys. We will be revisiting all of these items again at various points along the way. The results from surveys to date are as follows:

Social investment impact

We have also explored how the community perceives the social investment activities of Rio Tinto. The results are as follows:

Feeling heard

The dashboard below presents the results of procedural fairness items that have been asked in all surveys, as well as the items asked in previous ‘Pulse’ surveys. We will be revisiting all of these items again at various points along the way. The results from surveys to date are as follows:

Reputation

We have also explored how the community perceives the overall reputation of Rio Tinto. The results are as follows:

Contact experience

The amount and quality of contact with Rio Tinto personnel are presented in the following dashboard:

The amount of contact across different scenarios is presented below.

Click on the dashboard to explore the data!

In the February ‘Pulse’ survey, we asked the community to tell us more about what is like when they meet people from Rio Tinto. The Word Cloud below illustrates how participants describe their experience. The size of each word indicates how often it was used in comments made by community members.

Click on the word-cloud to explore the data!

Distribution of benefits

How fairly the community feels benefits are distributed are outlined below:

Click on the dashboard to explore the data!

Trust & acceptance

The ratings for trust in, and acceptance of, Rio Tinto are presented below:

Focus topics

The ‘Final Comments’ section of Local Voices surveys highlight various topics as being influential in broader community life in the Pilbara. In response, each month we ask questions to explore these issues further. These questions are designed to be applicable to ALL community members, but have a ‘Not applicable’ option should participants feel they can’t respond. Explore the results by selecting a topic of interest from the list below:

Haven’t registered yet?

Every ‘Pulse’ survey is an opportunity for you to have a voice inside the company and unlocks rewards for community groups you care about. But you can only be heard if you speak up – whether you are already registered or sign up today to participate, your voice matters and we want to make sure it is heard. ‘Pulse’ surveys are open now! It’s not too late to join. Register today!

Help spread the word

We encourage you to help spread the word about Local Voices and let others in your local network know how they too can participate and explore the results. Use the social media icons in the top left corner of the page to share a link to this page.

Contact us

If you have any questions or feedback about this work, please contact the CSIRO Local Voices team directly.