‘Pulse’ surveys are designed to track the issues identified by the ‘Anchor’ survey, and how the community feels about them, over the balance of the next three years. They are monthly and take only about five minutes to complete online. The October 2020 ‘Pulse’ survey is now open! If you have already registered a link to the survey has been emailed to you. If you haven’t yet registered to participate, it is not too late to join. Register today!
Download a snapshot of the monthly results
The data is yours – explore it!
Check out our interactive dashboards – the data is updated every month. Use the filters provided to explore the results by town or by a point in time. Learn more
- Demographic snapshot
- What you told us…
- Impacts & benefits
- Feeling heard
- Contact experience
- Distribution of benefits
- Trust & acceptance
- Focus topics
The following presents a demographic snapshot of the most recent survey. Click on the dashboard to explore previous surveys.
The dashboard below uses a word cloud to illustrate the top 200 words used by participants in their final comments. The size of each word indicates how often a word has been used. Please note, words that do not add useful context, such as ‘Rio Tinto’, ‘RTIO’, ‘company’ and ‘community/ies’ have been excluded, as have other non-descriptive words such as ‘the’, ‘and’, ‘to’. Please also note, comments associated with monthly focus topics are included in this word cloud, but are also presented separately. Learn more
The dashboard below presents the results of the impact and benefit items that have been asked in all surveys, as well as the items asked in previous ‘Pulse’ surveys. We will be revisiting all of these items again at various points along the way. The results from surveys to date are as follows, noting these items were not asked in April or May 2020 due to the focus on COVID-19:
Social investment impact
We have also explored how the community perceives the social investment activities of Rio Tinto. The results are as follows, noting that this item was not asked in April or May 2020 due to the focus on COVID-19:
The dashboards below present the results of procedural fairness items that have been asked in all surveys, as well as the items, asked in previous ‘Pulse’ surveys. We will be revisiting all of these items again at various points along the way. The results from surveys to date are as follows:
We have also explored how the community perceives the overall reputation of Rio Tinto. The results are as follows, noting that this item was not asked in April or May 2020 due to the focus on COVID-19:
The amount and quality of contact with Rio Tinto personnel are presented in the following dashboard:
Distribution of benefits
How fairly the community feels benefits are distributed are outlined below, noting that this item was not asked between April and September 2020 due to the focus on COVID-19:
The ratings for trust in, and acceptance of, Rio Tinto are presented below:
The ‘Final Comments’ section of Local Voices surveys highlight various topics as being influential in broader community life in the Pilbara. In response, each month we ask questions to explore these issues further. These questions are designed to be applicable to ALL community members, but have a ‘Not applicable’ option should participants feel they can’t respond. Explore the results by selecting a topic of interest from the list below:
Haven’t registered yet?
Every ‘Pulse’ survey is an opportunity for you to have a voice inside the company and unlocks rewards for community groups you care about. ‘Pulse’ surveys are open now! It’s not too late to join. Register today!
Help spread the word
We encourage you to help spread the word about Local Voices and let others in your local network know how they too can participate and explore the results. Use the social media icons in the top left corner of the page to share a link to this page.
If you have any questions or feedback about this work, please contact the CSIRO Local Voices team directly.