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Pulse Surveys

Posted by: bou125

February 8, 2018

The results of the April ‘Pulse’ survey are in!

‘Pulse’ surveys are designed to track the issues identified by the ‘Anchor’ survey, and how the community feels about them, over the balance of the next three years. They are monthly and take only about five minutes to complete online.

Download summary report

April 2018

Click here to download a snapshot of the key results from the most recent ‘Pulse’ survey.

March 2018

Click here to download a snapshot of the key results from the March 2018 ‘Pulse’ survey.

February 2018

Click here to download a snapshot of the key results from the February 2018 ‘Pulse’ survey.

The data is yours – explore it!

For further detail, scroll down and check out the data in our interactive dashboards – these are your views, and we will be posting the data here each month. Use the filters provided to explore the results by town or by a point in time.

Can I make the dashboard bigger?  Click on the double arrow icon found in the bottom right corner of the whole dashboard to view in ‘Full-Screen’ mode. Alternatively, you can view each chart in ‘Focus mode’ by clicking the rectangle icon, found in the top right corner of each chart when you scroll over them.

How do I explore by town? Use the FILTER BY TOWN menu on the dashboard to explore the results by town. To select multiple towns, hold down your ‘Ctrl’ key while you click. Please note, each town must have a minimum of 10 respondents to be presented individually.

Some users have experienced loading errors when viewing the interactive reports using ‘Safari’ as their internet browser when viewing from a mobile device. The interactive reports are best viewed on a desktop computer with ‘Google Chrome’ or ‘Firefox’ as the internet browser. The time taken to load the interactive reports may also vary pending internet connection speeds.

What you told us…

The Word Cloud below illustrates how participants describe the impacts and/or benefits of living alongside Rio Tinto in the Pilbara. The size of each word indicates how often it was used in comments made by community members.

Click on the word-cloud to explore the data!

Life & Wellbeing

In the February and March ‘Pulse’ survey, we included some items to explore how some key life & wellbeing measures were tracking since the 2017 ‘Anchor’ survey. The results are as follows:

Click on the dashboard to explore the data!

Satisfaction with services & amenities

Items that explore community satisfaction with services and amenities were also included in the February and March ‘Pulse’ survey. The results are as follows:

Click on the dashboard to explore the data!

Impacts & benefits

The dashboard below presents the results of the impact and benefit items that have been asked in all four surveys, as well as the items asked in previous ‘Pulse’ surveys. We will be revisiting all of these items again at various points along the way. The results from surveys to date are as follows:

Click the dashboard to explore the data!

Automation

In the April ‘Pulse’ survey, we explored the community views regarding the impacts and benefits of automation. The results are as follows:

Click on the dashboard to explore the data!

Social Investment

We have also explored how community rate the impact of social investment activities of Rio Tinto. The results are as follows:

Click the dashboard to explore the data!

Feeling heard

The dashboard below presents the results of procedural fairness items that have been asked in all four surveys, as well as the items asked in previous ‘Pulse’ surveys. We will be revisiting all of these items again at various points along the way. The results from surveys to date are as follows: 

Click on the dashboard to explore the data!

Contact experience

The amount and quality of contact with Rio Tinto personnel are presented in the following dashboard:

Click on the dashboard to explore the data!

The amount of contact across different scenarios is presented below.

Click on the dashboard to explore the data!

In the February ‘Pulse’ survey, we asked the community to tell us more about what is like when they meet people from Rio Tinto. The Word Cloud below illustrates how participants describe their experience. The size of each word indicates how often it was used in comments made by community members.

Click on the word-cloud to explore the data!

Distribution of benefits

How fairly the community feels benefits are distributed are outlined below:

Click on the dashboard to explore the data!

Trust & acceptance

The ratings for trust in, and acceptance of, Rio Tinto are presented below:

Click on the dashboard to explore the data!

Who completed the ‘Pulse’ survey?

The following dashboard presents a demographic snapshot of the most recent ‘Pulse’ survey sample.

Click on the dashboard to explore the data

Haven’t registered yet?

Every ‘Pulse’ survey is an opportunity for you to have a voice inside the company and unlocks rewards for community groups you care about. But you can only be heard if you speak up – whether you are already registered or sign up today to participate, your voice matters and we want to make sure it is heard. ‘Pulse’ surveys are open now! It’s not too late to join. Register today!

Help spread the word

We encourage you to help spread the word about Local Voices and let others in your local network know how they too can participate and explore the results. Use the social media icons in the top left corner of the page to share a link to this page.

Contact us

If you have any questions or feedback about this work, please contact the CSIRO Local Voices team directly.