BHP has engaged CSIRO to provide communities neighbouring their operations an opportunity to express their views and experiences to the company. CSIRO’s Local Voices initiative provides an opportunity for BHP to better understand local views and to help build trust through actions.
The Anchor survey is the first and longest survey (approximately 20 minutes) but it is important. It asks about a range of issues relevant to life in your community, the community’s relationship with BHP, and the different aspects of living in a mining region.
The Local Voices anchor survey is now open. Register and complete survey.
BHP has committed to using community insights in their decision making. While the company may not be able to solve every issue raised, they will share the results within the business to ensure they are better informed on the things that matter most to the local communities.
Short, five-minute, Pulse surveys will then be conducted every month for three years. Pulse surveys track key issues identified in the Anchor survey to see how things change for communities over time.
Survey responses are always kept confidential. CSIRO will provide the survey data in an aggregated form to BHP and the communities on this website.
The Local Voices project also aims to provide value to local communities.
“By taking part in Local Voices you will not only express your views on BHP and the company’s activities but you’ll immediately benefit local not-for-profit community groups through a rewards program. Community groups are also encouraged to access, share and use the data to help with their own planning and reporting needs”
Community members assign e-tokens to not-for-profit groups for every survey completed. Tokens accrue over time and the community group can convert them into cash donations.